Privacy Policy

Data Controller

The data controller responsible for your personal information is:

For any questions regarding the processing of your data, please contact us directly at the email address above.

Data We Collect and Why

We collect personal data in the following circumstances:

• Newsletter subscription: email address, used to send product updates and release announcements. Provider: Brevo (Sendinblue SAS, France). Legal basis: explicit consent.
• Newsletter at checkout: if you tick the box on the licence card, that choice travels with your order and the address you give at checkout is added to the newsletter list. Nothing is added without the tick, and every email carries an unsubscribe link. Provider: Brevo. Legal basis: explicit consent.
• Free demo: the demo is offered as a subscriber benefit rather than sold, so the address you give for it is used both to send you the download link and to add you to the newsletter. The page says what the address is used for before you ask for it. Every email carries an unsubscribe link, and unsubscribing does not take the demo away. Provider: Brevo. Legal basis: explicit consent.
• Product purchases: name, email, billing details. Processed by Lemon Squeezy (Lemon Squeezy, LLC) as merchant of record and independent data controller. We do not receive or store payment data.
• Technical browsing data: IP address, browser type, pages visited. Collected automatically by the server for security and site operation. Legal basis: legitimate interest.
• Direct communications: data you send us via email (name, message content), retained to respond to your request. Legal basis: contract performance or legitimate interest.

Cookies and Tracking Technologies

This site uses essential technical cookies required for proper operation. For analytics or marketing cookies, we ask for your consent via the banner shown on your first visit.

For detailed information on the cookies we use, please see our Cookie Policy.

Third Parties and Data Transfers

Your data may be shared with the following third parties, solely for the purposes indicated:

• Brevo (Sendinblue SAS, 106 boulevard Haussmann, 75008 Paris, France). Newsletter and email delivery. Brevo may transfer data outside the European Union, including to the United States and India, under the safeguards described in its own privacy policy.
• Umami (EU region). Website analytics. Umami sets no cookies and does not identify individual visitors: it derives an anonymous identifier from your IP address and browser, which cannot be traced back to you. Data is processed in the European Union. Legal basis: our legitimate interest in knowing how many people visit the site and where they come from.
• Meta (Meta Platforms Ireland Limited, Dublin, Ireland). Advertising measurement through the Meta Pixel: it tells us which ad led to a visit or a purchase. Meta may transfer data outside the European Union, including to the United States, under the safeguards described in its own privacy policy. Legal basis: your consent, given through the cookie banner and withdrawable at any time.
• TikTok (TikTok Technology Limited, Dublin, Ireland). Advertising measurement through the TikTok Pixel, for the same purpose. TikTok may transfer data outside the European Union under the safeguards described in its own privacy policy. Legal basis: your consent, given through the cookie banner and withdrawable at any time.
• Spotify (Spotify AB, Stockholm, Sweden). The Artists Community page embeds a Spotify playlist player. Loading it means your browser contacts Spotify, which may set its own cookies and sees your IP address; if you are signed in to Spotify it can recognise you. We receive nothing back from it. Spotify may transfer data outside the European Union under the safeguards described in its own privacy policy. Legal basis: legitimate interest in showing what the instrument sounds like.
• Lemon Squeezy, LLC: payment processing and product delivery (USA, Standard Contractual Clauses)
• Netlify Inc.: website hosting (USA, Standard Contractual Clauses)

We never sell your personal data. The advertising measurement described above is the only case in which your data reaches a third party for marketing purposes, it happens only if you accept marketing cookies, and you can withdraw that consent at any time from the cookie preferences.

Data Retention

• Newsletter and demo email address: until unsubscription
• Purchase data: 10 years (Italian fiscal obligation)
• Technical logs: maximum 12 months
• Email communications: up to 3 years from resolution of the request

Your Rights (GDPR)

Under Regulation (EU) 2016/679, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise your rights, write to contact@limoseries.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority. In Italy: garanteprivacy.it.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. This site uses HTTPS encrypted connections.

Changes to This Policy

We reserve the right to update this policy. In the event of significant changes, newsletter subscribers will receive a notification. The update date at the top of this document always indicates the current version.